This article tackles the most frequently asked questions about the Image Editor. If your question is not answered here, make sure to check out the other Help Centre articles about the Image Editor in this section.
1 For which exports is the Image Editor supported?
2 Which image extensions are supported for the Image Editor?
3 Why are there no project fields shown if I want to select an Image from my project fields?
4 Why do I get the message that there are no items?
5 Why is the field where I want to store the URL empty in rule results?
6 Where can I find an overview of my created templates?
7 Why can’t I select a nested field as my result field?
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1 For which exports is the Image Editor supported?
This feature can be used in all feeds, as long as you have unlocked the 'Creatives' plan in your Plans and pricing.
2 Which image extensions are supported for the Image Editor?
For the input images, the Image Editor accepts PNG, JPG or JPEG files. Generated images on the other hand will always have PNG as their extension.
3 Why are there no project fields shown if I want to select an Image from my project fields?
This means that there are no fields in your import, or in your setup project fields, that have the field type 'Image'. This can also be the reason for the following error.
4 Why do I get the message that there are no items?
Only one Image Rule can be applied to an item. The first Image Rule that includes an item will be the one applied to that item, and following rules selecting the item will skip that specific item.
Therefore, the order of the rules is important. We advise having the most narrow filters in the first rule, and then widen the filter for subsequent rules.
5 Why is the field where I want to store the URL empty in rule results?
The URL of the image is generated during the feed export. So when previewing rule results, this URL does not exist yet.
6 Where can I find an overview of my created templates?
All created templates for a company can be found in the drop-down for template selection in any image rule in your company:
7 Why can’t I select a nested field as my result field?
This is because of technical reasons. This means we only support storing the edited images in non-nested fields, and therefore do not show nested fields in the drop-down to store the URL in.