Configuring multiple policy profiles for an eBay API

Profiles for your Shipping, Payment and Return policies are used in eBay and they allow you to have different settings. In Channable you can specify which profiles you want to use in the Build > Profiles section of your eBay API. Note that the profiles you specify there will apply to all items. For more general information on these profiles, see this link.

In this article, we will explain how to use different profiles so that you can select for which products which profile should be used. For example, you can create a shipping profile with free shipping costs (i.e. for products with a price > X) and another profile with a shipping cost (i.e. for products with a price < X).

1

Setup the profiles with a rule in Channable

In your Channable account, navigate to your eBay API. In the Rules step create a new rule in which you fill the different profile IDs in a dynamic field of your preference. If you do not have a field for this purpose yet, you can always add a new field in the mapping of your import. For our example, we are filling in the shipping_profile field and we created the rule below:

Note: You can find the different profile IDs by checking the URLs of each policy in the business policies dashboard of your eBay account.

2

Link the dynamic field in the Build step

Now that we have created a rule to setup the shipping profile for all products, go to the Build step of your eBay channel. Here, link your shipping_profile field to the Shipping profile option and click Save. Your different shipping profiles are set up now!