How can I request an export API that is not supported (yet)?

If your desired channel is not currently available in Channable, we can forward your request to develop it. We usually create channels based on customer demand — the more companies interested, the higher the possibility we'll develop the new channel.

Note: Requesting an API as a new export channel usually follows a similar process to Feed channels, but it may take longer because a feature request needs to be created for our developers. Development depends on channel complexity, demand, and developers' availability. In some cases, extra documentation from the marketplace is required.

1

What we need from you

To analyse the feasibility of creating a new API export channel, we will ask you to provide:

• API documentation

• Countries in which the platform is available

Please contact us with your request and the above information and we will look into the possibility of developing the new channel.

2

If a feature request already exists

If you request a new API channel for which we already have a feature request, we will add your company to the list of interested customers. This helps us determine demand for the requested API channel. When we have added you to the feature request and the API becomes available in the tool, you will automatically receive a message from us.

Alternative: create a custom CSV or XML

Remember that you always have the possibility to create a custom CSV or XML according to your preferences. You can follow the steps of this support article to do so.