How do I use Delivery by Miravia through Channable?

Important I: This article assumes that you setup the Miravia API. If you haven't set this up yet, please first use this guide to do so.

Important II: An order connection is also required. Are you looking for general information about order connections or how to set up a regular order connection? You can find more information about this on this Help Center article or on this page.

This article will focus on Miravia's own delivery service, which is called “Delivery by Miravia”, from now on referred to as DBM. There is a difference in the execution when compared to other delivery services. Whilst other marketplaces ask sellers to deliver large shipments of a specific item to the marketplaces' fulfillment center, Miravia uses a “last mile delivery” principle. This means that you have to ship each individual order that uses DBM to a pre-specified warehouse that Miravia uses, and Miravia delivers the parcel to the customer for the last couple of miles.

Channable supports DBM for the Miravia API and order connection, and this article will explain step by step which actions you have to take to set this up.

Before setup in Channable

Miravia deploys three different fulfillment types, Standard, Express & Economy. Before pushing your items, you have to enable these delivery services in your Miravia Seller Center:

Setup in Channable

Create listings with the Delivery by Miravia [DBM] delivery option

1

Configure Delivery by Seller in Build step

Go to the Build step of the Miravia API. Make sure to set Delivery by Seller to No.

2

Set delivery service attributes

Go to the Attributes step of the Miravia API and indicate the delivery service by setting the fields for earlier activated types to “Yes”.

Handle DBM-orders through Channable

We are able to fetch DBM-orders and send them to your back-end. However, Miravia does require Channable to transmit shipping labels to you. Therefore, we have created a special flow for this.

1

Open the order and start shipment confirmation

Go to the order in the Channable tool, where you can click on "Shipment confirmation".

2

Fill in tracking and transporter, then send

Fill in the tracking code and the transporter, then click "send shipment confirmation".

3

Download shipping label (time-limited)

Channable will expose the shipping label URL to you and set the order to “shipped” in Miravia. You then have 10 minutes to download the shipping label using that specific URL. This shipping label will contain the address of the Miravia warehouse that the order needs to be shipped to.

The video below shows how this flow is implemented in Channable:

4

Order status and buyer notification

The order will be set to "Shipped" in Miravia and the tracking information will be transmitted to the buyer.