How to set up a Home24 channel
Home24 is an online furniture and home decor retailer that operates primarily in Europe and Latin America. The company offers a wide range of home products, including furniture, home accessories, and garden items.
In this article, you'll learn how to set up a Home24 channel to create, update, and manage Home24 listings.
Before you start
You’ll need
A Mirakl SSO account
A Home24 connection in your Mirakl account
EAN codes for your products
Good to know
You can create a Home24 channel for the following markets: German, Austrian, Swiss, and French.
Create a Home24 channel
In your Channable account, create a new project or select an existing project to add your channel to.
In the sidebar, go to Channels > + Create channel.
Search for "Home24" and select Home24.
Fill in your channel settings:
For Name, give your channel a name. This name is for your reference only to help you distinguish between your channels.
For Unique ID per item, select a field containing your products EAN codes (this is often "ean").
For Language, choose the language your product data is in.
For Use master rule group, you can set a rule group if you already have one to apply to your channel.
Click Save.
Create product listings
This step contains categorization, rules, and building your listings.
Categorize your products
To set up your product data, assign categories to your products.
AI product categorization: Automatically assigns product categories through our algorithm.
Manual Categorization: Manually assign product categories with custom rules. You can create detailed filters to map each product to the correct category.
Uncategorized Items: Products that still need to be reviewed and categorized
Set up rules
Rules help you quickly optimize your product data for the marketplace you want to sell on.
Rule templates: Commonly used rules you can adjust for your use case.
Rules setup: Set up rules to refine your product data. This can include filtering, modifying, or enhancing data fields to meet marketplace requirements.
Build your listings
The Build step is where you configure your product listings to match marketplace requirements. It’s an essential step for getting your products live and avoiding errors.
Mandatory and optional fields
Mandatory fields: Required to list your products on this marketplace
Recommended: Recommended to avoid errors and improve performance
Shared attributes
Shared attributes are common fields that apply across your products, such as EAN, prices, and titles.
Use static or dynamic Values
Static values: Fixed values that don’t change (e.g. brand name, manufacturer)
Dynamic values: Fields that automatically change based on the linked data (e.g. stock, prices)
Category-specific attributes
Fields that specifically apply to the category for your products (e.g. size for clothing or dimensions for furniture).
Fill in attributes that are specific to the selected category.
Check the quality of your set up
The Quality step provides feedback on your channel before you activate it. It highlights mandatory and optional errors to ensure your product data meets requirements to list on the marketplace.
Solve errors, prioritizing mandatory errors first.
Actions
View items: See products with specific issues.
View in build: Redirects to the Build step to map missing information.
Set categories: Directs to the Categories step to categorize items.
Show source: Available for ID fields. Directs to the Settings step.
Preview before activating
The Preview step displays the attributes you mapped in the Build step, helping you check if everything is configured correctly by providing an overview of your products and potential errors.
Filtering:
Filter by error: Click the All dropdown and select if you would like to filter to display only products with errors, or products with a specific error.
Filter by category: Click the All categories dropdown and select the category you want to filter by.
Before you continue:
Review Shared attributes: Ensure all mandatory shared attributes are filled.
Review Category-specific attributes: Ensure all mandatory category-specific attributes are filled.
Check for errors: Correct any red-marked fields.
Tip: Click Auto-map fields to automatically map using information using information from your other channels or other similar setups. Learn more.
Best practices for Mirakl marketplaces
Adding multiple attribute values
Separate multiple values in an attribute with a pipe symbol "|" for proper detection and processing.
Seller's Product ID for single/simple products
There are two attributes called SellerArticleId and SellerProductId. SellerProductId is the Parent ID, while SellerArticleId refers to variant items.
For single products, both
SellerArticleIdandSellerProductIdmust be filled with the same value.
For more information on Mirakl Marketplace errors, how-to's, and best practices, check out our dedicated guide.
Additional requirements for Home24
GPSR and DSA requirements
The European Union (EU) has introduced new GPSR and DSA requirements.
To comply with GPSR and DSA, ensure you map the following attributes in the Attributes per category tab:
E-Mail-Adresse Oder Url Des Herstellers: Enter the email address of the manufacturer.
E-Mail-Adresse Oder Url Der In Der Eu Verantwortlichen Person: Enter the email address or URL of the person responsible in the EU.
Name Der In Der Eu Verantwortlichen Person: Enter the name of the person responsible in the EU.
Postanschrift Des Herstellers: Enter the postal address of the manufacturer.
Postanschrift Der In Der Eu Verantwortlichen Person: Provide the postal address of the person responsible in the EU.
Eco contributions
France introduced legislation for eco-participation. If your company is operating in France, your company must add eco-contributions to your offers on the marketplace. See the list of available EPR categories.
Connect to Home24 via Mirakl
To send your listings to Home24, you need to connect your channel to your Mirakl SSO account account.
Important: Nothing will change yet - any existing listings stay exactly the same until you activate.
In [your Home24 channel], go to the Settings step.
At Linked seller account, click Select seller account.
Select an existing account, or add a new account.
If adding a new seller account:
For Label: Name your seller account connection.
Click Connect with Home24. We'll redirect you to Mirakl to log in with your credentials and accept permissions.
Review and fix listing errors
Go to the Result step and click on the Feedback tab. This page displays all possible processing errors your product data has at a given moment.
Resolving errors:
In Description, click on the error name. This takes you to an overview of the products with that error.
In ID, click the ID number and scroll. You should see a red highlighted callout in the section where the error occurred. Hover over the callout for more information.
If the error is a mapping error, click View in build to be directed to the attribute you need to map/re-map, which is highlighted in blue.
For more information about the attribute and its accepted values, hover over the info icon.
Resolve the error.
Common Errors and Solutions
mirakl_unknown_error_code
This error signifies a group of errors that typically occur when Mirakl can’t identify a product’s EAN in the Mirakl database. This means the product is either new to Mirakl, or missing attributes it needs to be recognized as a product.
Solution:
Check your categories: In the Categories step, check that your product categories are correctly matched. If they're not, take a moment to map them accurately. For detailed instructions on this process, refer to our article on mapping categories.
Check your mapping: In the Build step, check your mapped fields and correct anything that looks incorrectly mapped. You can use rules to create and populate new fields.
Once you’ve checked both your categories and mapped attributes, click Run now to run your channel again.
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