Profiles for your Shipping, Payment and Return policies are used in eBay and they allow you to have different settings. In Channable, we retrieve these profiles from eBay and you can select one of them by navigating to the Build > Profiles section on your eBay API. Note that the profile you select there will apply to all items.
In this article, we will explain how to use different profiles so that you can select for which products which profile should be used. For example, you can create a shipping profile with free shipping costs (i.e. for products with a price > X) and another profile with a shipping cost (i.e. for products with a price < X).
In order to add the different profiles to your eBay API, follow these steps:
1. Setup the profiles with a rule in Channable
In your Channable account, navigate to your eBay API. In the Rules step create a new rule in which you fill the different profile IDs in a dynamic field of your preference. If you do not have a field for this purpose yet, you can always add a new field in the mapping of your import. For our example, we are filling in the "shipping_profile" field and we created the rule below:
Note: You can find the different profile IDs by checking the URLs of each policy in the business policies dashboard of your eBay account.
2. Link the dynamic field in the Build step
Now that we have created a rule to setup the shipping profile for all products, go to the Build step of your eBay API. Here, link your "shipping_profile" field to the Shipping profile option and press Save. Your different shipping profiles are setup now!