How to set up a Douglas channel

1. In your Channable account, go to Channels and search for Douglas.

2. Click on it, and select + Add a new connection.
3. At Connect with, click Douglas.
   1. For Label, keep the name as is, or change it. This is only used to identify your channel within Channable.
4. Click Connect with Douglas.

You’ll be redirected to Mirakl to log in to your Mirakl account. This is to authenticate your connection to ensure Channable can list products for you. 

After successfully logging in, your connection will be ready, and you will be navigated back to set up your channel.

1. Click [your Douglas connection].
2. Configure your settings for your channel:
   1. For Name, give your channel a name.
   2. For Unique ID per item, select a field containing your products ID codes (this is often "id")
   3. For Language, choose the language your product data is in. 
   4. For Use master rule group, you can set a rule group if you already have one to apply to your channel.
   5. For Status, leave your API deactivated for now.
3. Click Save.

Set up your product data by assigning categories to your products. 

• Smart Categorization: Automatically assigns product categories using our algorithm.
• Manual Categorization: Manually assign product categories with custom rules. You can create detailed filters to map each product to their correct category.
• Uncategorized Items: Products that still need to be reviewed and categorized.

Learn more about categorizing for marketplaces

Rules help you quickly optimize your product data for your target marketplace. 

• Rule templates: Commonly used rules you can adjust and customize for your needs.
• Rules setup: Set up rules to refine your product data. With rules, you can filter, modify, and/or enhance data fields to meet marketplace requirements.

Read more about using rules for marketplaces

The Build step is where you configure your product listings to match marketplace requirements. It’s an essential step for getting your products live and avoiding errors.

Mandatory and optional fields: 

• Mandatory fields : Required to list your products on this marketplace
• Recommended : Suggested to avoid errors
• Optional : Not required to list

Shared attributes

Shared attributes are the common fields that apply across your products, such as EAN, prices, and titles. Mapping your shared attributes ensures uniform and consistent product information across your listings.

• Use static or dynamic Values:
  • Static values: Fixed values that don’t change (e.g. brand name, manufacturer)
  • Dynamic values: Fields that automatically update based on the linked data (e.g. stock, prices)

Category-specific attributes

Category-specific attributes fields that specifically apply to your product's categories. This step helps fine-tune your listings to meet category requirements for your marketplace.

Fill in attributes that are specific to the selected category (e.g. size for clothing or dimensions for furniture.) 

Learn more about the Build step for marketplaces

Best practices for Mirakl marketplaces

Adding multiple attribute values: Separate multiple values in an attribute with a pipe symbol "|" for proper detection and processing. 

Seller's Product ID for single/simple products: There are two attributes called SellerArticleId and SellerProductId. SellerProductId is the Parent ID, while SellerArticleId refers to variant items. 

• For single products, both SellerArticleId and SellerProductId must be filled with the same value.

For more information on Mirakl Marketplace errors, how-to's, and best practices, check out our dedicated guide.

The Quality step provides feedback on your channel before you activate it. It highlights mandatory and optional errors to ensure your product data meets requirements to list on the marketplace.

1. Solve errors, prioritizing mandatory errors first.

Actions

• View items: See products with specific issues.
• View in build: Redirects to the Build step to map missing information.
• Set categories: Directs to the Categories step to categorize items.
• Show source: Available for ID fields. Directs to the Settings step.

Learn more about the Quality step for marketplaces

The Preview step displays the attributes you mapped in the Build step, helping you check if everything is configured correctly by providing an overview of your products and potential errors.

Filtering:

• Filter by error: Click the All dropdown and select if you would like to filter to display only products with errors, or products with a specific error.
• Filter by category: Click the All categories dropdown and select the category you want to filter by.

Learn more about the Preview step for marketplaces

Once your product listings are ready, you need to send them to Douglas: 

1. Select the Settings step in [your Douglas channel] and click Activate API.
2. Click Save.
3. Click X to return to the Channel overview page. 
4. Click Run now to send your product listings to Douglas.

Go to the Result step and click on the Feedback tab. This page displays all possible processing errors your product data has at a given moment.

Resolving errors:

1. In Description, click on the error name. This takes you to an overview of the products with that error.
2. In ID, click the ID number and scroll. You should see a red highlighted callout in the section where the error occurred. Hover over the callout for more information.
   1. If the error is a mapping error, click View in build to be directed to the attribute you need to map/re-map, which is highlighted in blue.
   2. For more information about the attribute and its accepted values, hover over .
3. Resolve the error.