To main website
  1. Help Center - Channable
  2. Feeds
  3. Export feeds setup

Articles in this section

See more

Setting up a Rakuten feed

Do you want to interactively learn how to set up a basic export feed, or some advanced techniques for setting up an export feed in Channable? Learn how to create a Channacademy account in the Channable app through this Help Center article and start with the Basic Feeds course or the Expert Feeds course.

For Rakuten, Channable offers the option to integrate your products with a Feed. In this article, we will guide you through the different steps of creating a Rakuten feed.

Step 1: Create a new Rakuten feed

To create a new Rakuten feed, you need to navigate to "Feeds" and press the button “+Add new feed”. A new screen will appear with all the feed options that we provide. You need to choose Rakuten and then you can continue with the Rakuten feed settings.

Step 2: Settings

In this section, you can choose the name of your feed and you can apply master rules if you want. You also need to choose your Country and the Type of market you want to target. 

Channable.png

Note: We only offer France, Germany, and the UK for our Rakuten feed.

Step 3: Categories

Set up the Categories for your products by using the generate categories feature or create new categories from scratch.

Important: Our Rakuten feed works a little bit differently from our other feeds in that each market requires its own feed. When selecting the type of market you will need to categorize all products to that corresponding market type and exclude the others.

For example, if you have 5,000 items containing products that could be categorized under Beauty (Parfum / Soin / Beauté) and Fashion (Mode) you will need to set up a feed for each of these types of markets so you will have 2 feeds in total. You will also need to exclude all products that are not relevant to that category so that all products in that feed relate to the type of market you selected in settings. You can follow read this article about how to exclude products in your categories step.

Step 4: Rules and Finalize

Here you will be able to create different Rules to optimize your product data. For example, take a look at our common rules support article.

In the Finalize step, you will need to ensure that you match your data fields to all the blue fields which are presented as these are the mandatory fields required by the marketplace. If you do not provide data for the blue fields this will return errors from the marketplace. Orange and white fields are recommended and are not required for a successful upload. 

For more detailed information about Rakuten's feed templates, you can visit their website.

Tip! For a description of the channel fields, hover over the gray question mark icons with your cursor.

Step 5: Preview & Quality

You have already created the feed, so now you just need to check it to make sure it is ready to go. In the Preview step, you will be able to check the feed and obtain the URL that you will have to integrate into your Rakuten account.

Note I: the URL will appear once you activate the feed and run it. 
Note II: Previously, Rakuten fetched the URL file twice a day. Now, the URL file will be fetched every six hours, four times per day at 3h,9h,15h, and 21h respectively.

In the Quality step, you can check if Channable detects any information about any product that according to the specifications could be problematic. Remember that only the errors on the Mandatory level should cause your feed to not be accepted, so if you have some errors at the Recommended level, you can still upload your listing and it should work correctly.

Important: Although our system will detect any errors with your feed in the Preview step, you can get further feedback on your Feeds quality by validating your feed file following the advice in this article.