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  2. Orders

Orders

Synchronize orders directly to your webshop through Channable with an order connection. Read everything about how they work and how you can request one.

General

  • How do I request an order connection?
  • Activating or deactivating your order connection
  • How does the order connection work? (Order Handling)
  • Configuring the transporter settings for order connections
  • What does the 'processed orders' overview show?
  • What does the 'Product updates' overview show?
See all 11 articles

FAQ

  • Where can I find the Shopware shipment method id and shipment tax name for the Shopware 6 orderconnection?
  • How do order returns work with Channable's order connection?
  • For which Webshop Platforms does Channable support an order connection integration?
  • For which marketplaces does Channable support an order connection integration?
  • How does an order cancellation work with Channable's order connection?
  • How can I download my orders and order returns as CSV?
See all 8 articles

Error solutions

  • Re-sending or manually handling an order in Channable
  • Solving errors in my order connection with Prestashop
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