Order connections for marketplaces

Channable can automatically pull orders from the following marketplaces:

Channable’s order connection functionality can pull orders from the following API Marketplaces:

Note: Looking for webshop order connections instead? See Order connections for eCommerce platforms.

Functionalities

Our supported order functionalities vary based on the marketplace. Some have limited order syncing and/or don’t update stock in real time.

Order synchronization types

• Complete: Sends orders to the webshop and sends shipping status with tracking codes back to the marketplace.

• Limited: Only sends orders from the marketplace to your webshop, with no feedback to the marketplace.

Real-time stock updates

This shows whether a marketplace supports automatic stock-level updates.

Note: Due to technical limitations, stock updates are processed differently for different platforms.

Supported marketplaces

This table lists our supported marketplaces along with available features:

Marketplaces	Order Synchronization	Real time stock updates
AliExpress	Complete	Yes
Allegro	Complete	Yes
Amazon	Complete	Yes
Beslist	Limited	Yes
Bol	Complete	Yes
Blokker Connect!	Complete	Yes
Carrefour Spain	Complete	Yes
Carrefour France	Complete	Yes
Cdiscount	Complete	No
Check24	Complete	No
Conforama	Complete	Yes
Coolshop	Complete	Yes
Darty	Complete	Yes
Decathlon	Complete	Yes
Douglas	Complete	Yes
eBay	Complete	Yes
ePrice	Complete	Yes
Fnac	Complete	Yes
FonQ	Complete	Yes
Fruugo	Complete	Yes
Galaxus*	Complete	No
Galeries LaFayette	Complete	Yes
Home24	Complete	Yes
Kaufland	Complete	Yes
Kruidvat	Complete	Yes
Le BHV Marais	Complete	Yes
La Redoute	Complete	Yes
Leen Bakker	Complete	Yes
Leroy Merlin, Bricoman	Complete	Yes
Maisons du Monde	Complete	Yes
ManoMano	Complete	Yes
Manor	Complete	Yes
Maxeda (Praxis/Brico)	Complete	Yes
MediaMarkt	Complete	Yes
Miravia	Complete	Yes
Obelink	Complete	Yes
OTTO	Complete	Yes
PcComponentes	Complete	Yes
Privalia	Complete	Yes
Rakuten	Complete	Yes
Spartoo	Complete	Yes
TikTok Shop	Complete	Yes
ToBeDressed	Complete	No
V&D	Complete	No
VeePee	Complete	Yes
Walmart	Complete	Yes
Wayfair	Complete	Yes
Worten	Complete	Yes
Zalando	Complete	Yes

*Galaxus has two programs: the Marketplace Program and the Retailer Program. We only support the Marketplace Program, as the Retailer Program requires invoice handling and partial shipments that we don't support.

Order returns

We currently support order returns for the following marketplaces:

• Amazon

• ANWB

• BlokkerConnect!

• Bol.com

• Bricoman

• But

• Carrefour France

• Carrefour Spain

• Conforama

• Conrad

• Debenhams

• Decathlon

• Douglas

• ePrice

• FNAC Darty Offers

• fonQ

• Fruugo

• Galeries LaFayette

• Home24

• INNO

• Kaufland

• Kruidvat

• La Redoute

• Le BHV Marais

• Leen Bakker

• Leroy Merlin

• Maisons du Monde

• Manor

• MediaMarkt

• Miravia

• Obelink

• OTTO (with specific conditions)

• PcComponentes

• Praxis

• ToBeDressed

• Vtwonen

• Walmart

• Worten

• Zalando (with specific conditions)

Note: To enable or disable return handling for your order connection, contact our Support team. See this article for more information about which systems work together.

Special conditions for OTTO

When shipping an order, you must provide return tracking numbers. OTTO uses these to create return labels that customers can request when returning orders. Most returned items are sent directly to your warehouse.

When you receive a return, you must notify OTTO by creating a return through our website or API. In rare cases where returns go to OTTO first, our system will fetch that information and send it to your webshop (if you use a supported platform).

Special conditions for Zalando

Zalando returns require manual steps in Channable. You need to include a return label with each package so customers can send items directly back to you. When you receive a return, you must notify Zalando through our website or API, and update your stock levels in your webshop.

You can find more information in our article Zalando Order Handling.