Advanced order connection settings

Learn how to configure your order connection based on your preferences.

Use advanced order connection settings to control how Channable processes:

• Orders

• Fulfillment updates

• Returns

• Real time stock updates

• Other configurable order connection settings

Important: Available advanced order connection settings will vary by platform and channel. Not all settings will be available for all integrations.

Access and permissions

To prevent accidental changes to your order connection settings, the following permissions apply:

• All users with “read” access can find and view advanced order connection settings.

• Only users with “write” access can find, view, and edit advanced order connection settings.

Find advanced order connection settings

Advanced order connection settings are available at the project level.

1

Go to Setup > Orders.

2

Click Settings for the order connection you want to change.

3

Above the Save button, click Advanced settings. A pop-up menu will open, displaying the available order connection settings for the platform and channel you are using.

Edit advanced order connection settings

Caution: Changing these settings will have an impact on how orders, fulfillment updates, returns, and real time stock updates are handled through Channable. If you are in any doubt whether a setting might solve an issue or lack of functionality that you require, please contact Channable’s Support Team, and they will assist you in making the right decision.

1

Navigate between settings

Use the menu on the left to navigate between available settings.

2

See setting details

Click to learn what the setting does.

3

Save settings

Click on the setting, adjust the field (either set to Enabled/Disabled or fill in a value), and click Save.

A Modified label will appear to indicate the setting has been adjusted.

Undo changes to your advanced order connection settings

1

In your Advanced settings, locate the setting that you want to revert. If it was changed from its default setting, it will have the Modified tag.

2

Click the setting to view the Save / Reset options.

3

Click Reset. Your changes will be saved automatically.